Here you can find the most frequently
asked questions about O&O UnErase V2.0 - and of course
the answers! This list is updated and extended on a regular
basis.
General Questions
1. Is O&O UnErase V2.0 compatible with Windows XP?
Yes, it is.
2.
What tests have there been as to O&O UnErase V2.0's capabilities?
SC Magazine tested O&O UnErase V2.0 and were impressed with its functionality and performance.
3.
Which data carrying media can O&O UnErase V2.0 recover files from?
O&O UnErase V2.0 can restore deleted data from your hard disk, floppy disk, and CDs. In addition, it supports Jaz and Zip drives; CompactFlash or MemoryStick cards (which must support NTFS4, NTFS5, FAT16 and FAT32 file systems).
4.
Can I use O&O UnErase V2.0 over a network, or must it be done from the computer where the deleted files are?
You can perform an emergency
installation by means of a network drive, but files cannot
be restored from a network drive, even if it is mapped
as though it were a logical drive on the current machine.
However, it is possible to save the recovered data to
another machine via a network, if your access priveleges
allow this. This is a good idea as it doesn't require
write access to your machine - useful if you have more
data to recover!
Please note that the license for O&O UnErase V2.0 is bound
to a particular machine. If you want to install it on
a further machine, please purchase a further license.
Technical
questions
1. What are the chances of recovering my document?
This depends on a number of different factors: the amount of write access to the disk that has occurred, the size of your file, how long ago you deleted it, and so on. The particular part of the disk Windows writes to when you start up a program or save a file is fairly random, so even if you deleted the file some time ago there could be a chance of recovery. The most important thing to remember is to avoid write access as soon as you realize you've deleted a file by accident. If you act immediately the chances of recovering your file are excellent. O&O UnErase V2.0 also allows for partial recovery of files - even if it can't get you all 100 pages of your report, 90 or even 10 pages could be invaluable!
2.
I didn't install O&O UnErase V2.0, and now I need to recover a file! Is it too late?
Don't panic! You can run
O&O UnErase V2.0 from CD-rom to avoid having to install
it and therefore running the risk of overwriting your
file. There is also a wizard that allows you to create
an emergency installation on a floppy disk, on which the
UnErase files fit comfortably at just over 1 MB. It is
also possible to use a directory on the network for the
emergency installation - please note however that the
license for O&O UnErase V2.0 is bound to one computer
only. Please purchase additional licenses if you want
to use it on another machine.
Another solution, which is of particular interest to administrators,
is O&O
BlueCon XXL, into which we have integrated UnErase
functionality. O&O BlueCon XXL can be used for data
recovery even before the operating system starts up, thereby
avoiding write acess to your disk. It can also be run
from CD-Rom and the license is bound to a person rather
than a machine and may be used on every computer in your
company.
3.
Can I get back files I've SafeErased with O&O UnErase V2.0?
No, you can't! O&O
SafeErase is an extremely effective program for deleting
and overwriting your data. O&O UnErase V2.0 can't get
back files that have been deliberately overwritten 35
times with scientifically recognized methods, just those
that have been deleted in everyday Windows usage.
4.
When asked if I wanted to save, I clicked "No" instead of "Yes"! Can O&O UnErase V2.0 help?
Probably - when using programs such as Word, Windows will automatically create temporary files until you save the document properly. If you act quickly it might still be possible to get back all that hard work!
5.
Why do I have to save the restored data somewhere else?
We recommend you save your data to another partition in order to avoid accidental overwriting. It is theoretically possible that a restored file can overwrite itself, making the file unreadable.
6. I've probably got hundreds of deleted files on my computer, but I want to find and restore one quickly. Is this possible?
Of course - to work more effectively and quickly with O&O UnErase V2.0, just use our FileFilter. Simply specify a file extension or other criteria. Only the files which fit your description will be shown.
Further
Information
If you have any further questions,
please contact our support team. Just send an email to:
support@apposite.com.hk