Here you can find the most frequently
asked questions about O&O SafeErase - and of course
the answers! This list is updated and extended at regular
intervals.
General Questions
1. Is O&O SafeErase compatible with Windows XP?
Yes, it is.
2.
What tests have there been as to SafeErase's capabilities?
PC Professionell, a leading German computer magazine, was impressed with SafeErase's data destroying capabilities. They carried out a test with file recovery software and were of course unable to restore any data that had been deleted with SafeErase.
3.
Which data carriers can I wipe with SafeErase?
You can delete data from any medium. The only requirement is that you have local access to the files and folder. It isn't possible to delete files from a network drive.
4.
What is the scientific basis behind O&O SafeErase?
O&O SafeErase draws upon a wealth of scientific knowledge to provide the most secure methods of file deletion. Our medium security level is based on the recommendations of the BSI (German Computer Security Agency), our high level on the standards of the US National Security Agency, and our highest level on the work of scientist Peter Gutmann's article "Secure Deletion of Data from Magnetic and Solid-State Memory". Our highest level, which is set by default, thereby exceeds the recommendation of the German and US governments. For more details about the individual methods, see the answer to 4. below.
Technical
questions
1. Can I get back files I've SafeErased with O&O UnErase?
No, you can't! No software
for data recovery, not even O&O UnErase, can get back
data that have been destroyed with O&O SafeErase. You
should therefore be completely sure you want to delete
your file!
2.
Why can't I just format my hard disk?
This isn't enough to completely prevent data from being restored. Formatting your hard disk simply deletes the "table of contents" from your hard disk. The data can be restored relatively easily.
3.
Why isn't it enough to overwrite once?
Overwriting your files once does indeed prevent anyone from restoring them by software methods. However, when data are written to your hard disk, the area directly adjacent will also be systematically magnetized. There are ways of interpreting this pattern and restoring data, even if the actual file has been overwritten. Restoring data that have been overwritten once or even three times is very expensive, but not completely impossible!
4.
What are the different SafeErase methods, and which one should I use?
All of the O&O SafeErase methods
provide a means of secure data deletion. Each overwrite
data several times, making it impossible for unauthorized
persons to get their hands on private or internal company
data. As described above, there are both software and
hardware methods of data recovery. Software methods fail
where data has been completely and deliberately overwritten.
The different methods follow official recommendations
of institutions as the US National Security Agency (NSA).
However, hardware methods are extremely advanced and can
even gain data from hard disks that have been seriously
physically damaged (e.g. after bomb blasts). The level
you choose is dependent on your assessment of the importance
of the data and the time you have available. The higher
security the method, the longer the process will take.
The lowest security level overwrites your data once with
random data. What we've called "low security" overwrites
your data with a pre-defined value three times, then with
its complement, then with a random value. The medium level
of security corresponds to one used and recommended by
the BSI (German Computer Security Agency). The data is
overwritten three times, each with a random value. High
security involves the use of an algorithm developed by
the US National Security Agency. Here, the algorithm is
used to overwrite your data three times. Then, an overwrite
with random values takes place, before a final sweep with
the NSA algorithm. Our highest level of security exceeds
both the BSI and NSA recommendations. Data are overwritten
35 times, all by predefined rules. For added security,
these are applied in a random order. For a more detailed
description of the levels, you can refer to our Users'
Guide
5.
How long will it take to SafeErase a file of x MB?
That depends on your chosen deletion method as well as the speed of your hard disk and processor. As a rule of thumb, bear in mind that simple overwriting (i.e. "Lowest Security") will take the same amount of time as writing the file to the same partition. Deleting with "Highest Security" will take around 35 times as long.
Further
Information
If you have any further questions,
please contact our support team. Just send an email to:
support@apposite.com.hk